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Invoices

Invoices

This section collects FAQs about pro-forma and final invoices and how to make changes:

Pro-forma

Here you can find questions related to the pro forma invoice required to complete registration via bank transfer:

Where do I find the bank details?

Complete the registration process, selecting the option to pay by Wire Transfer. This will generate the pro forma invoice, which will be sent to your email address. Use the information in the pro forma invoice to complete the payment, note that international transfers can take up to 5 business days.

I need a pro forma invoice. Where do I request one?

A pro forma invoice is generated automatically after you complete the registration form, selecting the option to pay by wire transfer. This is sent to the email you have used to register (kindly check the spam folder as well). In case you have not received the pro-forma invoice, please contact the Conference Manager.

I need the invoice to list my institution’s address and VAT number, how should I proceed?

Type your information into the ‘Registrant Details’ section and your institution’s information into the ‘Billing Information’ section on the first page of the registration portal. Under the address, select that you are a ‘Company registrant’ to fill in the VAT number of your institution.

Why have I not received an invoice?

For card payments, the invoice is issued immediately after the transaction is successfully processed.

For registrations done via wire transfer, you automatically receive a pro-forma invoice with the necessary details to complete the bank transfer after you complete the registration formulaire. The final invoice is automatically sent after the payment reaches our bank account. Please note that international wire transfers may take up to 5 business days.

None of the above answer my question

    Final Invoice

    Here you can find questions related to the final invoice you receive after your registration is completed.

    Could you make changes to the information in my invoice?

    All changes made to the invoice after it has been generated are subject to a processing fee of 20 USD/EUR. To settle this, go into the registration portal and select the package titled ‘Invoice change‘. Afterwards, please contact the Conference Manager with the changes you wish to make.

    Why have I not received an invoice?

    For card payments, the invoice is issued immediately after the transaction is successfully processed.

    For registrations done via wire transfer, you automatically receive a pro-forma invoice with the necessary details to complete the bank transfer after you complete the registration formulaire. The final invoice is automatically sent after the payment reaches our bank account. Please note that international wire transfers may take up to 5 business days.

    None of the above answer my question

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