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Payments

Payments

This section collects questions about payment options, pro forma invoices and bank details.

General

Here, you can find a list of general questions regarding the payment options

Do you accept payments in Pounds/Rmb/etc?

All payments are collected in the currency that is stated in the registration fee table on the conference website. The exact amount and currency is also stated during the registration process and on the invoice.

Where do I find the bank details?

Complete the registration process, selecting the option to pay by Wire Transfer. This will generate the pro forma invoice, which will be sent to your email address. Use the information in the pro forma invoice to complete the payment. Note that international transfers can take up to 5 business days.

I registered via wire transfer and sent the funds, but I worry it will not arrive before the camera-ready deadline. What should I do?

Please contact the Conference Manager and inform them about the situation as soon as possible. You can find the email address in the ‘Help & Contact’ section of the conference website.

I registered via wire transfer, but I have not paid yet and the deadline is approaching. Can I change the payment method and register with my credit card?

Yes, for registrations being made close to the deadline, card payment is recommended. Simply register again, selecting the card payment option to complete the registration before the deadline.

None of the above answer my question

Card Payments

Here, you can find a list of general questions related specifically to those who wish to pay by card

I have a problem when trying to pay by credit card.

If you experience a technical problem during card payment, this most likely occurs on the service provider’s website (we work with VUB eCard or Stripe) and you should seek assistance with them directly. Here are some tips that can be helpful if you are having difficulties to complete the payment:

  • the system needs a perfect match, even the title that precedes the name;
  • the card may have a limit which is lower than the registration fee, you should check this with your bank.
Can I register someone else with my credit card?

This is possible, but you need to use their credentials (login/password on the website) and put your information in the ‘Billing Information’ section.

None of the above answer my question

Wire Transfer Payments

Here, you can find a list of general questions related specifically to those who wish to pay by bank transfer

Where do I find the bank details?

Complete the registration process, selecting the option to pay by Wire Transfer. This will generate the pro forma invoice, which will be sent to your email address. Use the information in the pro forma invoice to complete the payment, note that international transfers can take up to 5 business days.

I need a pro forma invoice. Where do I request one?

A pro forma invoice is generated automatically after you complete the registration form, selecting the option to pay by wire transfer. This is sent to the email you have used to register (kindly check the spam folder as well). In case you have not received the pro-forma invoice, please contact the Conference Manager.

I need the invoice to list my institution’s address and VAT number, how should I proceed?

Type your information into the ‘Registrant Details’ section and your institution’s information into the ‘Billing Information’ section on the first page of the registration portal. Under the address, select that you are a ‘Company registrant’ to fill in the VAT number of your institution.

There is a transaction fee for wire transfer, should I pay more?

It is the responsibility of the registrant to bear the additional costs related to wire transfer.

I registered via wire transfer and sent the funds, but I worry it will not arrive before the camera-ready deadline. What should I do?

Please contact the Conference Manager and inform them about the situation as soon as possible. You can find the email address in the ‘Help & Contact’ section of the conference website.

I registered via wire transfer, but I have not paid yet and the deadline is approaching. Can I change the payment method and register with my credit card?

Yes, for registrations being made close to the deadline, card payment is recommended. Simply register again, selecting the card payment option to complete the registration before the deadline.

None of the above answer my question