Message from EAI President regarding COVID-19
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Is it possible to receive a refund?

Is it possible to receive a refund?

Yes, you can apply for a refund by contacting the Conference Manager. To view the refund policy, see the relevant section from the full terms and conditions below:

  1. Cancellation/refund options
    1.1 The conusmer has the right to communicate a cancellation of a purchase by contacting the conference manager at the email address found in the Help & Contact section of the conference website.
    1.2. Cancellation/refund requests are subject to review and are not guaranteed.
    1.3. All refunds are subject to a processing fee of 60 EUR/USD.
    1.4. Refund requests received less than 21 days before the conference start date are eligible for a refund of 50% of the registration fee.
    1.5 Refund requests received less than 2 days before the conference start date are not eligible for a refund.
  2. General terms
    Only refund requests sent by e-mail to the conference manager will be honored. The refund will be processed within 30 days from the day a valid and correctly filled Registration Refund Form is received. This can be obtained from the conference manager and the consumer is to fill in the required personal and bank information (name, address, IBAN number, BIC/SWIFT code). For any complaints, please contact registration@eai.eu.